Our administration team supports bookings, referrals, and general enquiries, helping you reach the right service quickly and without unnecessary back and forth. If you’re unsure where to start, simply email us and we’ll guide you through the next steps.
Help with appointment enquiries, appointment changes, and general questions.
Guidance on which referral form to use and where to send completed forms.
Support for NDIS-related inquiries, referrals, and document requirements.

OFFICE MANAGER
You’ll find Kim on reception at our Delacombe clinic Monday to Thursday.
When calling, select option 2 to speak with Kim.

RECEPTIONIST
You’ll find Alicia on reception at our Alfredton clinic Monday to Friday.
When calling, select option 1 to speak with Alicia.

RECEPTIONIST
You’ll find Debbie on reception at our Alfredton and Delacombe clinics Monday to Friday.
On Thursdays, she’s at home tending to her garden.
When calling, select option 1 to speak with Debbie.

NDIS Manager
Caz works remotely and occasionally covers leave.
Select option 3 if you are calling to speak with Caz.

NDIS Admin Manager
Steph works remotely and may pop into a clinic to cover the team.
Select option 3 if you are calling to speak with Steph.

NDIS Admin Assistant
Supporting the NDIS administration team remotely.

Accounts
Jam works remotely Monday to Friday.
If you need accounts assistance, select option 4 to speak with Jam
We love our customers, so feel free to visit during normal business hours.
1857 Sturt Street, Alfredton VIC, Australia
14 Smythes Road, Delacombe, VIC 3356 Email: admin@clearthinkingmhg.com.au Call: (03) 4343 1779
Mon | 09:00 am – 05:00 pm | |
Tue | 09:00 am – 05:00 pm | |
Wed | 09:00 am – 05:00 pm | |
Thu | 09:00 am – 05:00 pm | |
Fri | 09:00 am – 05:00 pm | |
Sat | Closed | |
Sun | Closed |
Clear Thinking Mental Health Group
admin@clearthinkingmhg.com.au | ndis@clearthinkingmhg.com.au
We support NDIS, Medicare, private clients, TAC, WorkCover, and DVA.
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