Now welcoming NDIS, Medicare, private health, private clients, TAC, WorkCover and DVA

Clear Thinking MHG — Staging

Call our team (03) 4343 1779

  • Home
  • About Us
    • About Us
    • Meet Our Practitioners
    • Meet Our Admin Team
    • Our Alfredton Clinic
    • Our Delacombe Clinic
  • Services
    • Psychology
    • Behaviour Support
    • Nurse Practitioner (MH)
    • Assessments & Reports
  • NDIS
  • Make a Referral
  • Contact
  • Fees
  • More
    • Home
    • About Us
      • About Us
      • Meet Our Practitioners
      • Meet Our Admin Team
      • Our Alfredton Clinic
      • Our Delacombe Clinic
    • Services
      • Psychology
      • Behaviour Support
      • Nurse Practitioner (MH)
      • Assessments & Reports
    • NDIS
    • Make a Referral
    • Contact
    • Fees

Call our team (03) 4343 1779

Clear Thinking MHG — Staging
  • Home
  • About Us
    • About Us
    • Meet Our Practitioners
    • Meet Our Admin Team
    • Our Alfredton Clinic
    • Our Delacombe Clinic
  • Services
    • Psychology
    • Behaviour Support
    • Nurse Practitioner (MH)
    • Assessments & Reports
  • NDIS
  • Make a Referral
  • Contact
  • Fees

Administration Team

Our administration team supports bookings, referrals, and general enquiries, helping you reach the right service quickly and without unnecessary back and forth. If you’re unsure where to start, simply email us and we’ll guide you through the next steps.

How we help

Bookings & enquiries

Bookings & enquiries

Bookings & enquiries

Help with appointment enquiries, appointment changes, and general questions. 

Referrals & forms

Bookings & enquiries

Bookings & enquiries

Guidance on which referral form to use and where to send completed forms. 

NDIS admin support

Bookings & enquiries

NDIS admin support

Support for NDIS-related inquiries, referrals, and document requirements. 

WHAT TO EXPECT WHEN VISITING

DelacombeAlfredton

Administration Team

KIM

ALICIA

ALICIA

OFFICE MANAGER

You’ll find Kim on reception at our Delacombe clinic Monday to Thursday.
When calling, select option 2 to speak with Kim. 

ALICIA

ALICIA

ALICIA

RECEPTIONIST

You’ll find Alicia on reception at our Alfredton clinic Monday to Friday.
When calling, select option 1 to speak with Alicia. 

DEBBIE

ALICIA

DEBBIE

RECEPTIONIST

You’ll find Debbie on reception at our Alfredton and Delacombe clinics Monday to Friday.

On Thursdays, she’s at home tending to her garden. 

When calling, select option 1 to speak with Debbie.

CAZ

STEPH

DEBBIE

NDIS Manager

Caz works remotely and occasionally covers leave.
Select option 3 if you are calling to speak with Caz. 

STEPH

STEPH

STEPH

NDIS Admin Manager

Steph works remotely and may pop into a clinic to cover the team.
Select option 3 if you are calling to speak with Steph. 

LUCY

STEPH

STEPH

NDIS Admin Assistant

Supporting the NDIS administration team remotely. 

JAM

JAM

JAM

Accounts

Jam works remotely Monday to Friday.
If you need accounts assistance, select option 4 to speak with Jam 

Need help with a booking or referral?

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Better yet, see us in person!

We love our customers, so feel free to visit during normal business hours.

Clear Thinking Mental Health Group

1857 Sturt Street, Alfredton VIC, Australia

14 Smythes Road, Delacombe, VIC 3356 Email: admin@clearthinkingmhg.com.au Call: (03) 4343 1779

Hours

Mon

09:00 am – 05:00 pm

Tue

09:00 am – 05:00 pm

Wed

09:00 am – 05:00 pm

Thu

09:00 am – 05:00 pm

Fri

09:00 am – 05:00 pm

Sat

Closed

Sun

Closed

  • Home
  • Meet Our Practitioners
  • NDIS
  • Make a Referral
  • Fees

Clear Thinking Mental Health Group

admin@clearthinkingmhg.com.au | ndis@clearthinkingmhg.com.au

(03) 4343 1779

We support NDIS, Medicare, private clients, TAC, WorkCover, and DVA. 

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